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Frequently Asked Questions

What are the attributes of a well-managed senior living community?
When choosing a senior living community, it is critical to find out who owns and manages the community—and to consider their reputation.
The Heritage, for instance, is managed by Life Care Services LLC (LCS). LCS is the leader in developing and managing senior living communities nationwide. For more information go to About LCS.


How can I find the best senior living value?
The best senior living value combines a package of services and amenities with priority access to health care and assisted living—all for an affordable entrance fee. At a LifeCare™ community—like The Heritage—residents pay for services and health care in an affordable monthly fee, rather than on an expensive "a la carte" basis.

Many communities also offer a choice of financial plans that refund a percentage of the entrance fee to you or your estate, depending on your preference. Simply put, this type of community gives you more value for your dollar without sacrificing peace-of-mind.


Where can I get help selling my home?
Your Real Estate Counselor will make sure you have all the information you need to make smart decisions about the sale of your home. Through the Home Sale Program™, you will be able to:

  • Choose an agent who is a good "fit" for you, as you will get two independent opinions and ultimately choose the agent and strategy that works best for you.
  • Using the Home Sale Program's Preferred Realtors, you receive two Comparative Market Analyses on your home, which your Real Estate Counselor reviews with you to determine the best listing price and marketing strategies.
  • Have the expertise of your Real Estate Counselor to advise you on contract negotiations and the closing process.

How can I find out what my home is worth in today's market?
Your Real Estate Counselor will recommend that at least two agents visit with you before you make a listing decision. Each agent will complete a Comparative Market Analysis (CMA) for your home, a free analysis that gives you an understanding of the current real estate market and how it impacts the sale of your home.

Multiple opinions like this will help you make the smartest decision possible. Once you have chosen an agent to list your home, your Real Estate Counselor will work with you and your agent to establish the marketing strategy to list your home in the best possible light.


What about organizing and "rightsizing" my household?
Organizing and simplifying your household is a great way to focus on life's most important aspects. That is why experts who specialize in organizing and eliminating clutter are in demand.

A professional organizer/planner can provide hands-on assistance preparing for the transition process, overseeing the details on moving day and getting settled into your new home. Items an organizer/planner can help you with include space planning, packing, move coordination, document management, unpacking and arranging, effective storage and decorating.